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You want a new feature added onto SAM. New features could include fields, email notifications, users, ..etc. Keep in mind that a customization fee may apply.
You would like to modify or update information in SAM. Incorrect or outdated information in need of modification would call under this request. Common modifications examples include contact information in letters, dates, or form structure.
You are reporting an issue in the regular operations on SAM. Issues can be system bugs or human typos.
You would like guidance on how to accomplish something in SAM or you would like to know more about how SAM works.
You would like to delete data in SAM that is no longer needed. Data could include records, fields, tables, forms, .etc
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